Last updated: September 4, 2025
Rival Plumbing and Gas (“we”, “us”, or “our”) operates the https://rivalplumbingandgas.com.au website (the “Service”).
This page outlines our policies regarding the collection, use, and disclosure of personal information when you use our Service. We are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly.
By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. Unless otherwise defined in this Privacy Policy, terms used have the same meanings as in our Terms and Conditions.
Information We Collect
While using our Service, we may ask you to provide personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:
Your name
Email address
Phone number
This information is collected to provide our services, respond to enquiries, and improve your experience with Rival Plumbing and Gas.
Log Data
We may collect information that your browser sends whenever you visit our website (“Log Data”). This Log Data may include:
Your IP address
Browser type and version
Pages visited
Time and date of your visit
Time spent on pages
Other diagnostic statistics
We use this data to analyze and improve the performance and functionality of our Service.
Cookies
Cookies are small data files that may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device.
We use cookies to enhance your user experience and collect usage information. You can configure your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our website may not function properly.
Third-Party Services
We may employ third-party companies and individuals to:
Facilitate our Service
Provide the Service on our behalf
Perform Service-related functions
Assist us in analyzing how our Service is used
These third parties have access to your personal information only to perform these tasks and are obligated not to disclose or use it for any other purpose.
Security
The security of your personal information is important to us. While no method of transmission over the Internet or electronic storage is 100% secure, we use commercially acceptable means to protect your data. However, we cannot guarantee absolute security.
Links to Other Websites
Our website may contain links to external sites that are not operated by us. If you click a third-party link, you will be directed to that third party’s site.
We strongly encourage you to review the privacy policy of every site you visit. We are not responsible for the content, privacy policies, or practices of any third-party sites or services.
Children’s Privacy
Our Service is not intended for individuals under the age of 18.
We do not knowingly collect personal information from children. If you believe that your child has provided us with personal information, please contact us. If we discover that we have collected personal data from a child under 18, we will delete it immediately.
Compliance with Laws
We will disclose your personal information where required to do so by law or subpoena.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
We encourage you to review this Privacy Policy periodically. Changes are effective as soon as they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us: